The Lyceum Theatre continues to make the safety and security of its customers and staff a priority. As such, please bear in mind that we may undertake bag checks, so recommend you leave extra time to avoid queues, and refrain from bringing suitcases, rucksacks and large bags into the Theatre. Many thanks for your cooperation.
Named after the Lyceum’s conversion to a successful Ballroom in 1945, The Ballroom bar is open exclusively for show ticket holders an hour and a half prior to the show commencing. There are additional bars on each level of the venue. All drinks can be taken into the auditorium as long as they are in a plastic cup – which can be obtained from any of our bars.
Alternatively, download the Ordertorium app to order your drinks and snacks to be delivered straight to your seat. Orders can be placed anytime on the day of your visit, and will be delivered once you’re seated comfortably.
A cloakroom is available for people who wish to leave heavy coats. Please note we do not accept suitcases, rucksacks and large bags. A left luggage facility is available at Charing Cross station. Please note that the venue is not responsible for any loss or damage of personal belongings.The cloakroom opens an hour before the show.
During a performance all lost property found is held at the Merchandise Kiosk situated within the main foyer. After this time, please contact the Lyceum Theatre on 0844 871 3000. Calls cost 7p per minute, plus your phone company's access charge.
Please note that the venue is not responsible for any loss or damage of personal belongings.
Official show merchandise is available to purchase before and after the show, and during the interval from kiosks in the Main Foyer, Stalls and Grand Circle levels.
You can pay for merchandise with either cash or credit/debit card – most card types are accepted.
Doors open from an hour before the show. During that time you can enjoy our bars, purchase merchandise and confectionary and use the cloakroom.
The Lyceum Theatre has both male and female toilets on each level as well as accessible facilities in Stalls.
The Cloud is available in the venue for customers to connect to and enjoy free internet access. However, phones should always be switched off for the duration of the performance.
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