Access Information

The Lyceum Theatre is committed to provide access for all. Throughout the year we offer a number of access performances and our staff are on hand to make your visit as comfortable and enjoyable as possible.

Getting Here

The theatre’s main entrance is up three steps to the lower foyer. From here there are 7 steps down to the Stalls and 12 steps up to the Royal Circle landing. There are 83 steps to the Grand Circle.

There are lift facilities available to all levels of the Lyceum Theatre, located via the entrance on Exeter Street. All levels, apart from the Stalls, are laid out over a number of steps. The lift to the Royal Circle brings you out into the auditorium at Row H. From here there are a total of 14 steps down to Row A and 12 steps up to Row P. The lift to the Grand Circle brings you out into the auditorium near Row B. From here there are 3 steps up then 3 steps down to Row A and 33 steps up to Row M. Please contact the Box Office to see detailed plans of each level of the theatre.

There are currently no low counters at the bars or confectionery kiosks, however, staff are available to take orders and will bring them to your seats if necessary. The Disney merchandise kiosks are all fully accessible.

There are parking spaces for blue badge holders close to the theatre. The nearest car parks are located in Chinatown and Leicester Square and can be booked in advance by calling Qpark on 0800 243 348. Tickets for the Theatreland parking scheme can be validated within the Lyceum Theatre. This can be done in the foyer cloakroom.

Hearing Assistance

The Lion King regularly schedules sign-interpreted performances in association with Theatre Sign. Throughout the performance, a qualified theatre sign interpreter stands on the left of the stage and uses sign language to relay music and words to deaf and hearing impaired patrons, all of whom are seated within easy viewing distance of both the stage and interpreter.

The next signed performance will take place on Sunday 4 March 2018 at 2.30pm.

Captioning is a way of converting the spoken word into visible text that provides deaf, deafened and hard of hearing people with access to live performance. We regularly schedule Captioned and Signed Performances and set a limited amount of seats aside for these performances so please book in advance for the best availability.

The next ‘Stagetext’ captioned performance will take place on Wednesday 2 May 2018 at 7.30pm.

Visual Assistance

The Lion King regularly schedule audio described performances for those with visual impairments in association with Vocal Eyes. Please note that it is advisable to book for these performances well in advance as tickets are subject to availability. The next ‘Vocaleyes’ audio described performance of The Lion King will take place on Tuesday 6 March 2018 at 7.30pm.

Audio description in theatre is a live verbal commentary on the visual elements of a production, delivered as a performance unfolds, through a discreet headset. One week before the performance, every visually impaired person who has pre-booked will receive a tape with detailed information on the production, such as sets and costumes. This tape also provides details on how to get to the theatre and orientation around it.

Guide Dogs are welcome in the auditorium or can alternatively be left in the care of theatre staff. If you intend to bring a guide dog, please let your sales advisor know at the time of booking.

The Lyceum Theatre has a limited number of large print and Braille programmes available. Please contact the Front of House Manager in advance on 020 7420 8100 to request a copy.

A copy of The Lion King script is available in Braille and an appointment can be made to read it in the theatre by calling 020 7420 8100 in advance.

Wheelchair Access

Concessionary tickets are available for Wheelchair users staying in a wheelchair or transferring into an allocated seat, or those with restricted mobility who need to sit in the Stalls. One carer is also entitled to purchase a ticket at the same rate.

There are six wheelchair spaces available in the Stalls seating area, which we recommend booking well in advance.

For details of pricing, availability and general information please call 0800 912 6972 or email

The wheelchair accessible entrance is via a double exit door situated at the front of the theatre on Wellington Street, to the left of the five main doors. This is clearly marked and provides level access to the Accessible Toilets and the Stalls seating area. Upon arrival, please notify the Doorman who will open the doors for you. From the accessible entrance, a gentle slope leads past the Accessible Toilets to the Stalls seating area and the Stalls Bar, which is fully accessible.

Autism-friendly Performances

Disney’s The Lion King presents regular relaxed performances, click here to book tickets to your next scheduled performance.

These specially adapted performances of The Lion King are designed to be accessible to a wide range of audiences such as those with autism, those with a learning disability or anyone with a sensory predisposition, with extra trained staff on hand and dedicated quiet areas inside the theatre should anyone need to leave their seat. With a friendly and supportive environment, all patrons who feel this performance might suit their specific needs are warmly encouraged to attend.

To request a copy of the Visual Story – either filmed version or PDF version – please click here to contact the Lyceum Theatre.

Contact Us

Access Telephone Booking Line: 0800 912 6972

Lines open Monday-Saturday 9.00am-10:00pm and 10am to 8pm on Sundays. This may vary on bank holidays.

You can also book in person at The Lyceum Box Office or by emailing . Concessions are subject to availability.

The Box Office will endeavour to respond to any access related queries within 48 hours. If you have additional requirements, we will make reasonable adjustments to improve your experience. If you have any queries about your trip to the theatre or would like to find out how we can help to improve your visit, please don’t hesitate to contact us.

Please note the Box Office is not accessible. There is a bell system at street level and our box office assistants are happy to assist you.

The Lyceum Theatre has a dedicated Access Champion. You can e-mail them at